SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than providing our customers with great value and service. We will continue to grow to meet the needs of all our customers, providing a service that exceeds all expectations anywhere in the world.
How are packages shipped?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our U.S. warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We offer free shipping to over 200 countries around the world. However, there are some places we can't ship to. If you're in one of those countries, we'll get back to you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you agree to have one or more packages shipped to you and to receive custom rates when they arrive in your country.
How long does shipping take?
Shipping time varies by location. Here are our estimates:
| location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order is shipped containing your tracking information. If you have not received follow-up information within 5 days, please contact us.
My follow-up says "no information available at this time".
For some shipping companies, it takes 2-5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no tracking number information, please contact us.
Will my items be shipped in a package?
For logistical reasons, items in the same purchase will sometimes be shipped in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help.
RETURNS
Order Cancellation
All orders can be cancelled until shipped. If your order has been paid for and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packing and shipping process has begun, it can no longer be cancelled.
Refunds
Your satisfaction is our No. 1 priority. Therefore, you can request a refund or reshipment of ordered products if:
- If you do not receive the product within the guaranteed time (45 days excluding 2-5 day processing), you can request a refund or reshipment.
- If you received the wrong item, you can request a refund or reshipment.
- If you don't want the product you received, you can request a refund, but you must return the item at your own expense and the item must not have been used.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Splint (e.g. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances beyond the control of
*You can submit refund requests within 15 days after the guaranteed delivery period expires (45 days). You can do this by sending a message to the Contact Us page
If a refund is approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you want to exchange your product, perhaps for a different size of clothing, you should contact us first and we will walk you through the steps.
Please do not send us your purchase unless we authorize you to do so.
Some reasons to buy from us:
We
do everything we can to make your shopping experience not only enjoyable, smooth and hassle-free, but also safe.
Enjoy
flexible international shipping services that currently operate in more than 200 countries worldwide.
FREE RETURNSWhat
is okay to change your mind! You can return your order for a full refund, we've got you covered with our full buyer protection.
New
products are available on a regular basis.
We don't
want you to choose between the best value and the best service. That's why we offer competitive prices.
EXCELLENT CUSTOMER SERVICE
The professional and knowledgeable support team is always ready to help you.
Check
the status of your order online. It's as easy as that!
This small blender is great for making a quick smoothie. It works well unless the fruit or ice clumps up, but you can shake it or break the pieces to fix that. It's fast, doesn't take much space, and you can shake it to mix things. It's good for making a single smoothie or a small amount of food.
I needed a small, easy-to-carry blender for my protein shakes, and this is perfect. It's not for heavy-duty blending, but ideal for powders. It's small, portable, and holds a good charge. You can fill it from the top or bottom, which makes it really easy to clean.
I really enjoy my small juicer blender. It's quick and simple to make juice. The blades are sharp, it’s simple to clean, easy to carry, and looks nice!
This blender has been a huge help. I use it to make soups with chicken, meat, and vegetables. It's great for baby food or for those with swallowing difficulties.
This blender is perfect for making single-serve smoothies. I let the frozen fruit soften a bit before blending. Just don't overload it. It's been working great.
I've used this on a trip for a few days. It's great for easy items like bananas and milk. The rechargeable feature and easy cleaning are convenient. Haven't tried frozen items yet.
Great quality and blends well. The battery doesn't last too long for heavy blends, but great for lighter shakes. Highly recommend it.
Great for quick drinks on the go, dressings, and both alcoholic and non-alcoholic drinks. I've bought four for gifts. Easy to use and charge.
My husband uses it three times a day. Perfect for personal use, portable, and easy to clean. My mom bought one too.
Bought it for my husband. He uses it every morning. It's convenient and perfect for vacations.
It’s so easy to take apart and clean. Super convenient for on-the-go. I recommend it.
Love it. Great for blending foods into baby foods. Small, efficient, and easy to use. Also inexpensive!
I love the smoothies I make with it. Excited to try different fruits and vegetables.
Awesome blender. I use it daily. I cut the fruit smaller to ensure it blends well. Never had a problem.
As its name suggests, it's great for portable blending. Ideal for light tasks like protein powder and fruit drinks. Not suitable for dry blending.
This blender is easy to use and rechargeable. I use it after workouts for protein shakes. Easy to clean too. I recommend it.
Bought one for each of my four daughters and myself. Super easy to use and clean. Great for taking to work.
This is a great product. It's so helpful for making on-the-go smoothies and eating healthier. I love its color and size. Highly recommended!
It's a bit tricky to line up the arrows to make it work. The gasket doesn't always stay in place. Great for mixing but not a heavy-duty blender.
Gave these as Christmas gifts and have one myself. I really like mine and hope the others do too.
Great for a student living away from home. It's compact and convenient.
Arrived on time. Good for making individual slushies. Let ingredients thaw a bit for best results.
I bought this for my son for Christmas. He loves it. We make protein drinks and smoothies on our way to school. It blends wonderfully.
I got this blender for a trip and to mix my supplements. It blends perfectly and is easy to clean with warm water.
I bought it for my 14-year-old grandson and he loves it. He makes smoothies easily and without any mess. It's a great gift.
It's perfect for busy days. It's easy, works well, and makes smoothies quickly. Very useful for on-the-go.
It's great for travel or even for sneaking into movies.
This portable blender is great. It’s quiet and easy to clean. I blend medicine powder with pineapple juice in it.
I like everything about this blender
It's a relief to use. Just don't blend very hard fruits or veggies. It's easy to clean and portable, making it great for the office or gym.
It's a great little blender for dieting and mixing meal shakes.
I juice and freeze fruits and veggies, then blend them into smoothies. It's great for road trips or during power outages.
We got this for camping, and it's excellent for making blended margaritas.
I feel healthier using it, as it helps me get my daily fruit. I'll try making vegetable smoothies next.
It charges easily and is simple to clean and use! It's also great for travel. I love it!
I use this for mixing my protein shakes, which would be difficult without it.
I really like it. It's my first time using a small blender. I've used it once and it's good.
It’s so easy to use that my 8-year-old grandson makes his smoothie almost every morning. It's also easy to clean.
I bring it to the park with frozen fruit, add a liquid, and easily make a great smoothie.
Easy to use and great for on-the-go. Quick to clean.
Works great for my needs, and the charge lasts a long time.
Perfect for chopping up blueberries in my shake.
It's small and the size I need.
I really like this blender. It's the perfect size for quick smoothies.
It's good for its intended use. Small and handy.
Bought this for my daughter's 9th birthday. She absolutely loves it!
It's excellent for blending drinks on the go. Very lightweight.
It's very strong and easy to handle. Cleaning it is a breeze.
My boys are into fitness. They're going to love this.
It's of very high quality and I find everything about it very useful.
The product works very well.