SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than providing our customers with great value and service. We will continue to grow to meet the needs of all our customers, providing a service that exceeds all expectations anywhere in the world.
How are packages shipped?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our U.S. warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We offer free shipping to over 200 countries around the world. However, there are some places we can't ship to. If you're in one of those countries, we'll get back to you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you agree to have one or more packages shipped to you and to receive custom rates when they arrive in your country.
How long does shipping take?
Shipping time varies by location. Here are our estimates:
| location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order is shipped containing your tracking information. If you have not received follow-up information within 5 days, please contact us.
My follow-up says "no information available at this time".
For some shipping companies, it takes 2-5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no tracking number information, please contact us.
Will my items be shipped in a package?
For logistical reasons, items in the same purchase will sometimes be shipped in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help.
RETURNS
Order Cancellation
All orders can be cancelled until shipped. If your order has been paid for and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packing and shipping process has begun, it can no longer be cancelled.
Refunds
Your satisfaction is our No. 1 priority. Therefore, you can request a refund or reshipment of ordered products if:
- If you do not receive the product within the guaranteed time (45 days excluding 2-5 day processing), you can request a refund or reshipment.
- If you received the wrong item, you can request a refund or reshipment.
- If you don't want the product you received, you can request a refund, but you must return the item at your own expense and the item must not have been used.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Splint (e.g. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances beyond the control of
*You can submit refund requests within 15 days after the guaranteed delivery period expires (45 days). You can do this by sending a message to the Contact Us page
If a refund is approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you want to exchange your product, perhaps for a different size of clothing, you should contact us first and we will walk you through the steps.
Please do not send us your purchase unless we authorize you to do so.
Some reasons to buy from us:
We
do everything we can to make your shopping experience not only enjoyable, smooth and hassle-free, but also safe.
Enjoy
flexible international shipping services that currently operate in more than 200 countries worldwide.
FREE RETURNSWhat
is okay to change your mind! You can return your order for a full refund, we've got you covered with our full buyer protection.
New
products are available on a regular basis.
We don't
want you to choose between the best value and the best service. That's why we offer competitive prices.
EXCELLENT CUSTOMER SERVICE
The professional and knowledgeable support team is always ready to help you.
Check
the status of your order online. It's as easy as that!
I love it, even when I wasn't feeling good I put in Eucalyptus oil to breath better and it did the trick, however, watch out for some oils with strong odor that might be over powerful inside the car/SUV. With no oils and I want that humidity in the air it does the trick. Glad I bought 2 of them one for me and one for a gift. And they told me they love it too. Better quality than expected, Shipping was quite fast!
I love my aromatherapy air humidifier! It makes my car smell great and right now during the winter season we’re not constantly shocking ourselves due to static electricity! Lol I use it every time we’ in the car and we drive an hour one way every Sunday to visit family and it lasts the whole way there. I fill it back up with distilled water and oils and drive all the way home.
thanks a bunch! It's just a great, solid, dependable product. Everyone who rides in my car loves it and wants one. I Lyft in DC and constantly get compliments about the smell of the essential oil from the diffuser and how cool it looks.
The best thing about this item is its undeniably high quality! Im very very happy with this diffuser! I use it in my car daily and it is one powerful humidifier/diffuser! I can smell my essential oils throughout my entire car shoetly after powering it on. Its easy to use, easy to assemble and easy to clean and store. I would definitely recommend this brand of diffuser!
Bought on sale, never regretted the purchase! Just received and love it! I drive alot and I'm really going to enjoy a diffuser in my car. I like that it's adjustable (the water/diffuser portion swivels) so hopefully it would fit in any vehicle.
This is great Mini Air Purifier for Car! Beyond expectations! Quality is excellent! THANK YOU VERY MUCH!
looks beautiful, the condition is perfect! Not all things last forever. I use my car diffuser every day so I expected it to not last forever. The first one I purchased lasted almost 1 year, but I couldnt live without it so I stocked up and bought 2 more!
reasonably priced item with an excellent quality. That's a bargain! Works great 👍 Really liKe it 😁
Very beautiful! Arrived well packed and protected. Thanks! Easy to use, can tilt the steam in several directions so it's super versatile for different cars. I spend a lot of time in my car for work. Definitely a must during these cold winter months to keep my skin and eyes from drying out.
I liked how it's flexible for various plug positions. It was easy to fill and use. The container is small though. I almost missed the cute little power button on the top. Worked great. I was surprised by how much steam was coming out of it! The scent wasn't super strong, not sure if that's because of the filter or maybe I needed more essential oil. They include an extra filter, but I wasn't sure how to replace it.
If you are anything like I am, between transporting kids, trips to the grocery store, mall, and work, that “new car smell” hasn’t lasted in your family vehicle. For those of us who enjoy a relaxing drive home after a stressful day, or even a morning pick-me-up, this car Aromatherapy diffuser does the trick!
I absolutely love this item!!! It allows me to have the scent of my oils in my car while I’m driving!!!! It has 2 settings and put out the perfect amount of humidity. Love love love it
My car does not have a dashboard cigarette holder. My holders were in the glover compartment and under the arm rest between the two front sets. Unfortunately, when place in the holder under my armrest, I could not close the armrest. The features of mist and aroma worked fine. My rating would have been higher if the product could be better used in my car.
This product is amazing. It works perfectly. Easy to setup and fill. My only dislike is: it blows through the water so you need to refill often.
5 stars to the store! I am extremely satisfied with my purchase! This is super easy to use, fit in my car perfectly, and seems to be made of quality materials. It lasts for a long time if you fill it...probably 8 hours total. I love having calming essential oils diffusing in my car.
The store is the most awesome place where can I buy air purifier and have no doubts over its quality or condition
I really liked this little defuser. Depending on how much oil you put in and the scent it’s pleasant to smell. I used too much oil to start. But I’ve got it down now. Goes through water fast and I live in a very cold city so it did freeze. But I really like it.
Such a low priced mini air purifier is truly a bargain. Thanks to the seller!
It has a touch sensor with three different settings “continuous,” “intervals,” and “off.” We were able to use it for about 3 hours before it emptied. It works so. well. and reaches the entire car.
There's not much to say. This has worked for me so far exactly as advertised. As for some people saying 'no scent' that hasn't been my experience. Maybe try using a different oil. I don't know. My only "issue" is that the on/off button, it's not clear from the lights when the unit is on/off, and really only know if I see vapor. Not the end of the world, especially for twelve bucks. I'm hoping it continues to work as I've seen a number of reviews here that says it just stops working at any given point. But as of now, after about a dozen uses, it's all good.
arrived in time and there are no defects. Goods meet the expectations.
It comes with a wick stick that you place in the middle of the diffuser. I see this lasting a while but will eventually need changed — they have one replacement, but I don’t see anywhere that you could buy another to replace. I’ve only had it for one day, so I will update in a few weeks.
Just wish it diffused intermittently
I am in LOVE with this! If you are looking for an oil defuser for your car - just stop and order this one. It arrived so quickly, is bigger than i expected (this is a good thing), suuuuper easy to set up and use, and works perfectly! I love the two settings - I use the second one that sprays intermittent for aroma therapy. The stream is strong, on both settings, and with 49ml of water and half an ml of fragrance oil, the smell is perfect.
Everything very well made and very well designed. recommend!
My car ride to work today was extra lovely with this diffuser going! I added about 5 drops of essential oil and it plugs right in to my cigarette lighter . You can add any oil you want and it lets out a good amount of mist. Very happy with the quality and price and how simple it is to use.
I loved this diffuser but because it sits directly under my radio in my car I can’t use it. The mist affects my touchscreen...😩
I love this! I put a few drops of my favorite essential oil blend on the wick, and it distributes through my car so strongly! I love that you can choose between constant or intermittent mode, and I have to refill about twice a week from using it during my work commute. Just a PSA, don’t use sleep support oils in this diffuser, lol!
Very fast shipping, as described. I recommend this shop. Thank you very much :)))
cool
carefully packaged, looks fine
This product is great for the car but you need to buy the oils to diffuse separately. The humidifing portion is great.
This little air diffuser is great to have in your car. It beats having a regular car air freshener. I add scents that go with the season and it diffuses great. I keep a water bottle in my car so that when it has no water I can refill. There are reviews that says the diffuser stops working or there is a red light but the light is just saying that it’s off. Press the button once it turns green which means continuous . Twice it turns purple which means intermediate so every 8 seconds it will spray for a few seconds then turn off and three times it turns red which means off.
Absolutely amazing, 100% recommend for everyone!