SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than providing our customers with great value and service. We will continue to grow to meet the needs of all our customers, providing a service that exceeds all expectations anywhere in the world.
How are packages shipped?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our U.S. warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We offer free shipping to over 200 countries around the world. However, there are some places we can't ship to. If you're in one of those countries, we'll get back to you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you agree to have one or more packages shipped to you and to receive custom rates when they arrive in your country.
How long does shipping take?
Shipping time varies by location. Here are our estimates:
| location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order is shipped containing your tracking information. If you have not received follow-up information within 5 days, please contact us.
My follow-up says "no information available at this time".
For some shipping companies, it takes 2-5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no tracking number information, please contact us.
Will my items be shipped in a package?
For logistical reasons, items in the same purchase will sometimes be shipped in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help.
RETURNS
Order Cancellation
All orders can be cancelled until shipped. If your order has been paid for and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packing and shipping process has begun, it can no longer be cancelled.
Refunds
Your satisfaction is our No. 1 priority. Therefore, you can request a refund or reshipment of ordered products if:
- If you do not receive the product within the guaranteed time (45 days excluding 2-5 day processing), you can request a refund or reshipment.
- If you received the wrong item, you can request a refund or reshipment.
- If you don't want the product you received, you can request a refund, but you must return the item at your own expense and the item must not have been used.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Splint (e.g. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances beyond the control of
*You can submit refund requests within 15 days after the guaranteed delivery period expires (45 days). You can do this by sending a message to the Contact Us page
If a refund is approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you want to exchange your product, perhaps for a different size of clothing, you should contact us first and we will walk you through the steps.
Please do not send us your purchase unless we authorize you to do so.
Some reasons to buy from us:
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do everything we can to make your shopping experience not only enjoyable, smooth and hassle-free, but also safe.
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flexible international shipping services that currently operate in more than 200 countries worldwide.
FREE RETURNSWhat
is okay to change your mind! You can return your order for a full refund, we've got you covered with our full buyer protection.
New
products are available on a regular basis.
We don't
want you to choose between the best value and the best service. That's why we offer competitive prices.
EXCELLENT CUSTOMER SERVICE
The professional and knowledgeable support team is always ready to help you.
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the status of your order online. It's as easy as that!
This is a great light to have around when camping. I do like to fact that it has rain-proof cover. Although we use it inside tents, it's always better to have extra protection in case of sudden weather change or any accidents. We have a bunkhouse MC camper with an add on room. Two of these will light the place up!
Works great! So I use it at base camp when I'm car camping, also good to take if you are fishing at night, I think some types of fish are attracted to the light. Use it in my bunk in the camper also. Haven't had it long enough to vouch for durability.
I like that I can keep one of these bulbs at home and not have to worry during power outages. With the current hurricane season in full swing, there is peace of mind in not having to think about cooking or restroom use for a few hours. I haven't had to use this yet but I tested it by interrupting the power supply from the breaker panel to ensure it works properly, and it does. One less think to think about during inclement weather.
We love these! We are hanging them in closets, laundry room and bath rooms to save electricity and last night I actually looped one to my long necklace and walked around in our 3000 sq ft home not having to turn on the electricity once. Checking now to see how it recharges! Very light weight. Fun concept. But you do not need to wait until the electricity goes out to use them!!!
I had seen similar bulbs advertised on some social media, not the same ones but similar. So I was looking for something less expensive than the exorbitant price I’ve seen on social media for these. I got a couple of them and they appear to work great! The power level is just as bright as normal bulbs. After having a recent power outage that lasted all day from a storm a few weeks back, I decided that it would be great to have some of these just in case. I would recommend them.
Easy to activate, just put the batteries in and press the switch. Works good for me, as I have moved in recently and still arranging power and lighting in garage and storage room... Kept in place in case of emergency and, hopefully, for camping once I'm done with settling in!
I didn't know these existed. I found out about them from a friend and immediately ordered them. A very good small lamp, sufficient lighting for a tent.
We used to set off these lights on our last camping trip. They are solidly built, work great, and last forever on a set of batteries.
These are so useful, both within the tent and outside it. I’ve used it for travel in a hundred different ways; as a nightlight, as a lantern, and for a small party light. The hooks is a great design.
Great little tent lights. Added nice mood lighting.
Lamp is super lightweight, the batteries last a long time and it kinda puts you in a relaxed mood
We love these (bought two) lamps when camping! They look great both in the tent as well as strung up in the top of the tent! Kiddos think they're pretty fun as well!
These are dope. Made my tent the place to be on the camping trip. They're pretty bright LED though which is great for reading and seeing in the woods.
Went camping with them over the weekend. Slept in a tent so these were the only source of light I had and they were perfect. I hung up 2 of them and had them on the lower brightness and that was enough to light up the tent.
They worked awesome for the inside and outside of the tent. I used them during my last music festival.
I have used these in tents and hanging under my rainfly over my hammock. I also used it recently just under the mosquito net in my hammock and love the light it produces on the low setting for just me in my hammock.
These portable camping lights are just what I was looking for! I bought these because we have rolling blackouts from now until who knows when and these are just very convenient. It was easy to put the batteries in and you can hang them up with the hook that is included or use them as a little flashlight in a drawer - which is what I’m doing from here on out. I am very pleased with this purchase
I love these lights!! I travel extensively and sleep in my van. These lights are PERFECT for reading at night, as night lights or as flashlights. I just spent 4 days on the road sleeping in my van at the grand Tetons, Yellowstone, Montana, Colorado, etc.... the batteries are still working and I'm still using these lights. They are PERFECT.
I got light for the camping trip over the week. The hook used to hang these lamp made it very easy to grab light from the top of the tent and take it with us to the light the way outside. One set of batteries lasted the whole week. This is an amazing product!
I bought these right before our week long camping trip. We hung them at the top of the tent and they were super bright. I only needed to use 1 to light the entire tent.
The bulbs themselves are AWESOME. They’re super light weight and they emit a ton of light.
So far I love these lights, very very bright!
These little lights are fantastic in our tent! Being able to hang them where we need light is so helpful. Having several settings for light strength makes them invaluable.
Bought these for my little nieces and nephews at a camp trip and it was surprisingly very bright light and it had different settings which was cool! It also helped us find a shoe we lost in the bushes at the campsite. It helped the children get through the night. One feature that is helpful is the hook so you could hang it anywhere. Battery life lasted all night long then needed to be replaced.
These little guys are perfect for our RV trips. They are versatile. We can hang them anywhere with the handy hook!
I hung these in our tent and shelter when at summer camp. All it took was a simple line across the shelter and tent to hold them and they didn't weigh it down. They are great tent lights and when easy to reach.
These guys are so useful! I am so glad I bought them for our recent camping trip. So much easier to use them a bulky lanter. They are bright.
We recently experienced a power outage during a storm, and I definitely am glad we picked up these camping lights.
Love these things. they are brighter than expected and have three different settings. perfect for hanging in an RV, tent, basement, cellar, you name it where ever you need a light.
These lights are fantastic! I wish I had bought a couple more sets, and I will buy more for our next camping trip. We had been using some battery operated lanterns but they were blinding. These lights emit a nice soft glow. We used them for 4 days and didn't have to change the batteries.
Super bright and perfect for Camping! I use these every time I go camping. I just hook them to my tent roof and turn it on. Super easy to do.
These were perfect for our camping trip. So convenient that they can hook on the inside of the tent, really helps to have a free hand. Highly recommend these lights.
Handy for power outages! I thought they'd be a bit brighter, but they do the trick just fine. I'd have liked an option to shade the sides and direct the light a bit more as the glare of LED's hurts my eyes, but for someone without an eye condition probably wouldn't be bothered by the glare. The hooks are nice to hang them. In a power outage I can hook one on the shower curtain or a hanger in the closet and see.