SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than providing our customers with great value and service. We will continue to grow to meet the needs of all our customers, providing a service that exceeds all expectations anywhere in the world.
How are packages shipped?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our U.S. warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We offer free shipping to over 200 countries around the world. However, there are some places we can't ship to. If you're in one of those countries, we'll get back to you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you agree to have one or more packages shipped to you and to receive custom rates when they arrive in your country.
How long does shipping take?
Shipping time varies by location. Here are our estimates:
| location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order is shipped containing your tracking information. If you have not received follow-up information within 5 days, please contact us.
My follow-up says "no information available at this time".
For some shipping companies, it takes 2-5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no tracking number information, please contact us.
Will my items be shipped in a package?
For logistical reasons, items in the same purchase will sometimes be shipped in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help.
RETURNS
Order Cancellation
All orders can be cancelled until shipped. If your order has been paid for and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packing and shipping process has begun, it can no longer be cancelled.
Refunds
Your satisfaction is our No. 1 priority. Therefore, you can request a refund or reshipment of ordered products if:
- If you do not receive the product within the guaranteed time (45 days excluding 2-5 day processing), you can request a refund or reshipment.
- If you received the wrong item, you can request a refund or reshipment.
- If you don't want the product you received, you can request a refund, but you must return the item at your own expense and the item must not have been used.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Splint (e.g. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances beyond the control of
*You can submit refund requests within 15 days after the guaranteed delivery period expires (45 days). You can do this by sending a message to the Contact Us page
If a refund is approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you want to exchange your product, perhaps for a different size of clothing, you should contact us first and we will walk you through the steps.
Please do not send us your purchase unless we authorize you to do so.
Some reasons to buy from us:
We
do everything we can to make your shopping experience not only enjoyable, smooth and hassle-free, but also safe.
Enjoy
flexible international shipping services that currently operate in more than 200 countries worldwide.
FREE RETURNSWhat
is okay to change your mind! You can return your order for a full refund, we've got you covered with our full buyer protection.
New
products are available on a regular basis.
We don't
want you to choose between the best value and the best service. That's why we offer competitive prices.
EXCELLENT CUSTOMER SERVICE
The professional and knowledgeable support team is always ready to help you.
Check
the status of your order online. It's as easy as that!
This ginger hair growth spray has been a fantastic find. Initially drawn to it for its natural ingredients, I've been pleasantly surprised by its effectiveness. My hair seems stronger and more voluminous since I started using it. The spray application is convenient, and it fits easily into my daily routine. Plus, the ginger scent is quite invigorating and adds a nice touch to the whole experience. Looking forward to more positive results with continued use.
I've been using the hair growth ginger spray for a few weeks now and I'm quite impressed. Not only does it have a refreshing, natural ginger aroma, but I've also noticed a significant reduction in hair fall. My scalp feels healthier, and there are signs of new hair growth. It's easy to apply and doesn't leave any greasy residue, which is a huge plus. I'm excited to continue using it and see further improvements.
Don't second guess, just buy it!!! 🤩 I waited for a month before writing this review to be certain of my opinion. A friend introduced me to this product, and though I was initially skeptical, I decided to give it a try. Wow, I was completely taken aback by how much I liked it from the very first use. After using it a couple more times, my love for it only grew. My husband tried it too and loved its leathery feel. It leaves your hair feeling incredibly soft and clean, and it's also great for itchy scalps. The spray is particularly effective post-shampoo. I find myself stockpiling this product out of fear that it might not be available in the future!
This ginger spray has helped with my itchy scalp and I'm starting to see some new hair growth.
I've just started using the product.
My hair was thin and falling out due to stress and late nights. This product significantly improved my hair loss, and I highly recommend it to others facing similar issues.
The product is worth the money and was well-packaged for shipping.
Good
After using about two bottles, I've started noticing slight hair growth on my hairline and top of my head. The serum is effective, and I plan to continue using it.
Quick and easy to use, and it's great to find a hair growth product that actually smells good.
This is my second purchase of the hair growth spray, and the results are evident. I no longer have bald spots and highly recommend it.
I was looking for something to help with my thinning hair, and this spray has done wonders. It's lightweight, smells great, and most importantly, I can see new hair growth. It's also soothing on the scalp, which is an added bonus. Highly recommend to anyone facing hair growth challenges.
Effective and non-irritating, this ginger hair growth spray is a pleasant surprise. Hair feels thicker already.
This hair growth spray worked wonders for me during a stressful period at work when I was experiencing hair loss. It successfully promoted hair regrowth.
The product is good, but it requires consistent use for best results.
This ginger hair growth spray has been a game-changer for my dry scalp and hair loss issues.
It matches the description, but I'm still in the early stages of use and unsure of its effectiveness.
The spray is good.
The product arrived on time, but I haven't used it yet.
So far, I've used the hair growth spray for only a week, and it seems good.
I appreciate that it's lightweight and doesn't make my hair greasy. Waiting to see more growth results.
The product is perfect.
I was skeptical at first, but this ginger spray has worked wonders for my hairline.
The spray bottle makes application a breeze, and I love that it's made with natural ingredients.
My hairline is growing back after late nights caused hair loss. I tried many methods without success, but this product has proven to be really effective.
Doesn't work
I've started using the product but am still waiting to see if it yields results.
This hair growth spray is potent. After using five bottles for some time, I've noticed its safe and non-irritating ingredients are working well. I plan to keep using it to further thicken my hair.
I've been using this product for a few weeks. Initially, it didn't show much effect, but now I can feel it stimulating my scalp.
Noticed visible hair growth after a month of using this ginger spray. It's lightweight and doesn't leave a residue.
It's too early to see major results, but my hair definitely feels healthier.
I've been using this spray for a few weeks now, and I'm genuinely impressed. Not only has it made my hair feel stronger and healthier, but I've also noticed a reduction in hair fall. The ginger scent is quite refreshing and not overpowering. It's easy to apply and doesn't leave my hair feeling greasy. Definitely a game-changer for my hair care routine!
The product arrived quickly. It's comfortable to use, though I haven't seen immediate effects. I'll continue to use it for a while before evaluating further.
I am satisfied with the hair growth spray.
The product matches the description provided.
Beneficial product, my hair has started growing back.
Haven't used the spray yet, but it arrived quickly and was excellently packaged.
Great product, especially for thinning edges. I've seen a noticeable difference.
I love this hair growth product and intend to continue using it.
Surprisingly effective. The ginger extract seems to stimulate my scalp really well.
The package arrived perfectly, with amazing boxing and no damage. This is my second order, highly recommended, and I'm very thankful.
I haven't had the chance to try the spray yet.
Love the natural ginger scent! It's refreshing and the spray is easy to apply.
It's a good product, but the effects are slow, even with proper application.
I've been using it for weeks now, and my hair feels stronger and looks fuller.
The quality of the hair growth spray is good.
I've noticed less hair fall since I started using this ginger spray. It's become a staple in my hair care routine.
This hair growth item is amazing and really works. This is my third order. Highly recommended.
No effect, waste of money
The spray is convenient to use, but it takes some time to see results. Patience is key.