SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than providing our customers with great value and service. We will continue to grow to meet the needs of all our customers, providing a service that exceeds all expectations anywhere in the world.
How are packages shipped?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our U.S. warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We offer free shipping to over 200 countries around the world. However, there are some places we can't ship to. If you're in one of those countries, we'll get back to you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you agree to have one or more packages shipped to you and to receive custom rates when they arrive in your country.
How long does shipping take?
Shipping time varies by location. Here are our estimates:
| location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order is shipped containing your tracking information. If you have not received follow-up information within 5 days, please contact us.
My follow-up says "no information available at this time".
For some shipping companies, it takes 2-5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no tracking number information, please contact us.
Will my items be shipped in a package?
For logistical reasons, items in the same purchase will sometimes be shipped in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help.
RETURNS
Order Cancellation
All orders can be cancelled until shipped. If your order has been paid for and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packing and shipping process has begun, it can no longer be cancelled.
Refunds
Your satisfaction is our No. 1 priority. Therefore, you can request a refund or reshipment of ordered products if:
- If you do not receive the product within the guaranteed time (45 days excluding 2-5 day processing), you can request a refund or reshipment.
- If you received the wrong item, you can request a refund or reshipment.
- If you don't want the product you received, you can request a refund, but you must return the item at your own expense and the item must not have been used.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Splint (e.g. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances beyond the control of
*You can submit refund requests within 15 days after the guaranteed delivery period expires (45 days). You can do this by sending a message to the Contact Us page
If a refund is approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you want to exchange your product, perhaps for a different size of clothing, you should contact us first and we will walk you through the steps.
Please do not send us your purchase unless we authorize you to do so.
Some reasons to buy from us:
We
do everything we can to make your shopping experience not only enjoyable, smooth and hassle-free, but also safe.
Enjoy
flexible international shipping services that currently operate in more than 200 countries worldwide.
FREE RETURNSWhat
is okay to change your mind! You can return your order for a full refund, we've got you covered with our full buyer protection.
New
products are available on a regular basis.
We don't
want you to choose between the best value and the best service. That's why we offer competitive prices.
EXCELLENT CUSTOMER SERVICE
The professional and knowledgeable support team is always ready to help you.
Check
the status of your order online. It's as easy as that!
I commute every day and used to dread it so much because the seatbelt was digging into my neck. These strap covers are so comfy and soft that now I enjoy my driving time more than I EVER used to. The only cons, they do tend to slip down from time to time, and I have to thread the seat belt back in when I get out, otherwise it will hang and get stuck on the cover. Totally worth the extra 10 seconds and occasional adjustments.
Shipment arrived promptly and was well packaged. Pads seemed to be well made. Installation was straight forward. Pads are very comfortable. The only issue, which is probably personal, is that the pads interfere with the automatic seat belt retraction. The driver/passenger has to remember and manually move the pad down the belt towards the end of the buckle or the belt hangs when the top reaches the pillar mount. This hang means the un-retracted belt is left hanging out the door. Continued use will probably make this maneuver automatic but starting out it's a pain.
I am using these covers for my office chair at work. The arms on the chair were ragged and snagging my clothes so these covers are the perfect answer to the problem. They are plush and nice looking fabric. I love them! They are much nicer than I anticipated. I can see them being a comfortable and attractive choice for their intended use.
Arrived quickly. Seems to be made well and easy to install. Material is soft and stays in place with the Velcro. Well worth the money-price affordable. Only drawback would be having to manually retract the seatbelt after releasing it due to the pad keeping it from retracting on its own. Overall though a great product.
This does exactly what I wanted....keeps the seat belt from rubbing my neck/collarbone the wrong way and keeps my makeup from getting on the seatbelt. Comfortable and soft. Sliding it down the seatbelt when you unbuckle is a bit of a pain at first but that becomes a habit.
I am using one for my DSLR camera strap. The original neck pad was getting worn and pulling hair on the neck so I covered it with this pad. It works well because I can adjust closure with the hook and loop closure system.
I like these covers a lot. They are soft and do the trick. I don’t care for the “lamb wool” type because they rub my neck & make me hot. Got some for my mother-in-law. She liked them.
I bought these for my wife's Mustang. The seat belt reel is rather low for my height so these distribute the weight of the belt nicely. She loves them too because they are super comfy and soft.
Has a nice soft feel. The quilting makes it look nice. I'm short so the seat belt always digs in my neck. This helps a lot to make the seat belt more comfortable for me to wear.
I like these (it's a 2 pack). They are lower profile than others I have bought in the past. They are so soft! This is def going to save my neck on long trips. (5'2" driver)
I like these pads. They do slide, but that's no big deal. They are very comfortable. Soft. I like them a lot.
Literally I had a seat belt sore digging into my neck when I was driving so much or long distances. Keeps you safe and comfortable.
Nice and sturdy, looks really nice and professional. The ones we had before were flimsy and turned soft.
Great product! Well made and quality is there! I ordered another pair for the backseats!
Excellent product! Protects my shirts from being ruined by my seat belt.