SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than providing our customers with great value and service. We will continue to grow to meet the needs of all our customers, providing a service that exceeds all expectations anywhere in the world.
How are packages shipped?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our U.S. warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We offer free shipping to over 200 countries around the world. However, there are some places we can't ship to. If you're in one of those countries, we'll get back to you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you agree to have one or more packages shipped to you and to receive custom rates when they arrive in your country.
How long does shipping take?
Shipping time varies by location. Here are our estimates:
| location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order is shipped containing your tracking information. If you have not received follow-up information within 5 days, please contact us.
My follow-up says "no information available at this time".
For some shipping companies, it takes 2-5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no tracking number information, please contact us.
Will my items be shipped in a package?
For logistical reasons, items in the same purchase will sometimes be shipped in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help.
RETURNS
Order Cancellation
All orders can be cancelled until shipped. If your order has been paid for and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packing and shipping process has begun, it can no longer be cancelled.
Refunds
Your satisfaction is our No. 1 priority. Therefore, you can request a refund or reshipment of ordered products if:
- If you do not receive the product within the guaranteed time (45 days excluding 2-5 day processing), you can request a refund or reshipment.
- If you received the wrong item, you can request a refund or reshipment.
- If you don't want the product you received, you can request a refund, but you must return the item at your own expense and the item must not have been used.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Splint (e.g. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances beyond the control of
*You can submit refund requests within 15 days after the guaranteed delivery period expires (45 days). You can do this by sending a message to the Contact Us page
If a refund is approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you want to exchange your product, perhaps for a different size of clothing, you should contact us first and we will walk you through the steps.
Please do not send us your purchase unless we authorize you to do so.
Some reasons to buy from us:
We
do everything we can to make your shopping experience not only enjoyable, smooth and hassle-free, but also safe.
Enjoy
flexible international shipping services that currently operate in more than 200 countries worldwide.
FREE RETURNSWhat
is okay to change your mind! You can return your order for a full refund, we've got you covered with our full buyer protection.
New
products are available on a regular basis.
We don't
want you to choose between the best value and the best service. That's why we offer competitive prices.
EXCELLENT CUSTOMER SERVICE
The professional and knowledgeable support team is always ready to help you.
Check
the status of your order online. It's as easy as that!
I've been rocking this brush for a few weeks now, and let me you, it's one of the smartest buys I've made in ages. The detangling feature is smooth as butter but still does its job right, even on my thick-as-a-brick, coarse hair. It glides through like a dream without any of that nasty pulling or breaking. Now let's talk about the scalp massage aspect - pure bliss! Every morning feels like a trip the spa with this baby in hand. It works its magic on your scalp making you feel relaxed and ready to start your off right. Talk about self-care! Living where humidity rules supreme can be tough on my hair causing frizz galore. But thanks to this gem and its anti-static material, those frizzy bad hair days are becoming history! This little detail is an absolute game-changer for anyone who knows what it’s like battling with unruly locks daily. But hold up cause there's more! What really makes this product shine brighter than a diamond is the one-key self-cleaning system. Seriously y'all, cleaning has never been easier or more convenient; no more wrestling with hairs tangled around bristles till kingdom come! Just press that button and voila - all clean! So if you're tired of struggling with stubborn knots every morning or just want something that'll give your scalp some love while keeping frizz under control – look no further than this brush here folks because it ticks all those boxes plus some extra ones too!
As someone who has struggled with dry, brittle hair due to constant heat styling, finding an effective detangling brush has always been challenging. This brush not only glides through my locks without pulling or breaking them but also stimulates blood circulation in my scalp thanks to its 3D air cushion design. After each brushing session, my hair looks smoother and shinier than before.
So easy to clean! Doesn’t break my hair! Great purchase!
👍💖 This detangling brush with its one-key self-cleaning feature has made my daily routine so much easier. It's gentle my scalp, too.
I recently bought this for everyday use and it's exceeded all expectations. Not only does it look great but its performance is top-notch.
Incredible! Detangles and massages my scalp, self-cleaning is a bonus.
the best thing I've bought in years! it doesn't pull or break my hair and cleaning it is a breeze. love how easy it makes everything.
recommend
As someone who sheds a lot of hair, the quick-clean button on this compact brush has been life-changing! It untangles effectively too - no downsides found yet.
Came in perfect condition - loving the color!
I was skeptical at first but this little gem proved me wrong. It detangles without any discomfort and cleans itself - what more could you ask for?
No more tugging or pulling. Plus, self-cleaning? Yes please!
A must-have for anyone with long hair. No pulling, no pain, just smooth strands every time. And the fact that it cleans itself? Priceless!
The ergonomic anti-slip handle ensures precision control while styling your hair regardless of its type or texture – be it long or short, straight or curly! Its high-quality plastic construction prevents static build-up ensuring smooth and frizz-free hair after every use!
A truly good detangler that gets the job done efficiently!!
This amazing little tool does wonders for reducing breakage by gently detangling strands instead of yanking them out harshly like other brushes tend to do! Plus the striking colors make this practical item fun and stylish too!
impressive
This brush has made my hair routine so much easier, love it!
Its sleek, has a large enough paddle, and the cleaning feature does work well. I love it!
my daughter used to hate getting her hair brushed now she asks for it because this tool makes brushing fun again 🙌💕
Gentle the scalp, effective detangling. Self-cleans - what a win!
This product truly understands our needs: effective detangling + scalp massaging + effortless cleaning = pure happiness.
The massage feature feels like a spa treatment at home!
Okay
Ideal for any type of hair, this versatile brush is all you need in your grooming kit.
Can we talk about convenience? Detangling has never been smoother plus that self-clean button saves time & effort.
This brush is not only aesthetically pleasing with its sleek design but also performs exceptionally well.
I have never used such an efficient tool when it comes to managing unruly tresses whether they are wet or dry! The 3D air cushion design is gentle on the scalp and promotes hair growth by stimulating blood circulation. Its sleek, ergonomic handle ensures a comfortable grip for precise control during styling!
Like this brush
I'm impressed by the ergonomic design of this brush; its comfortable grip ensures precision control during styling sessions. The striking colors are just an added bonus!
A perfect gift idea indeed! Stylish, practical and versatile for all hair types, I've already bought several as presents for friends.
The button pushes easily and makes cleaning my brush a hundred times faster. Plus, it untangles my hair quite well.
I loved it! Came in great condition and love the color!
If you're looking for an excellent gift idea then look no further than this fabulous brush that provides both grooming solutions as well as stress relief via scalp stimulation! With just one click all trapped hairs are pushed out making cleaning up afterwards practically effortless
A perfect gift! It's practical, stylish and so useful.
As a man with thick, unruly curls, finding an effective styling tool can be difficult. But this brush has made grooming so much easier thanks to its ergonomic handle which ensures precision control during styling sessions.
Love the vibrant colors and the effortless cleaning feature.
Bought two for myself because they're just that good! My granddaughter borrowed one & won't give back - she loves how gently it detangles her long locks.
The striking colors are an added bonus to this already amazing brush 🌈
The anti-static material of this brush is truly impressive! My hair used to be frizzy after brushing but not anymore! Now my locks are smooth and shiny all day.
A must-have detangler, works like charm!!
This brush feels like therapy with every stroke - promotes scalp health and hair growth.
This brush is everything you need in your grooming kit. It's versatile enough to work on any hair type, whether long or short, curly or straight. And the best part? It reduces breakage by gently detangling without pulling at your strands!
No more struggling with hairs tangled around bristles - cleaning up after brushing has become so easy thanks to the one-key self-cleaning system
The purple color looks so chic! Adds an elegant touch to my vanity.
This brush has been an absolute game-changer in my daily grooming routine. It's so easy to clean with its one-key self-cleaning system - just push out trapped hair with a click! I've noticed less breakage since using this brush as it detangles without pulling at my strands.
This isn't just another ordinary brush - it also stimulates blood circulation in your scalp promoting healthier growth while relieving stress through its massage-like feel with every stroke!
Easy to clean, gentle on hair. A great buy!
Fine quality
My kids absolutely love this brush too! They used to dread having their hair brushed because of the tugging and pulling but now they actually look forward to it. This versatile use makes it ideal for everyone in your family regardless of their age or gender!
I've been using this detangling brush for a month now and it's safe to say that I'm love. The scalp massage feature is amazing - it feels like a mini spa session every time I use it. Plus, the one-key self-cleaning system makes getting rid of trapped hair so easy! It's perfect for someone like me who has long, thick hair.
My kids love it too! No more tears during brushing time.
My kids absolutely love using this brush too! It's gentle enough to detangle their fine locks without causing any discomfort or tears.
The 3D air cushion design not only provides effective detangling but also stimulates blood circulation in the scalp promoting healthier hair growth.
My daughter used to dread having her tangles brushed out but now she actually enjoys it thanks to how gentle yet effective this detangling feature is on her fine locks