SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than providing our customers with great value and service. We will continue to grow to meet the needs of all our customers, providing a service that exceeds all expectations anywhere in the world.
How are packages shipped?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our U.S. warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We offer free shipping to over 200 countries around the world. However, there are some places we can't ship to. If you're in one of those countries, we'll get back to you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you agree to have one or more packages shipped to you and to receive custom rates when they arrive in your country.
How long does shipping take?
Shipping time varies by location. Here are our estimates:
| location |
*Estimated shipping time |
| United States |
10-30 Business Days |
| Canada, Europe |
10-30 Business Days |
| Australia, New Zealand |
10-30 Business Days |
| Central and South America |
15-30 Business Days |
| Asia |
10-20 Business Days |
| Africa |
15-45 Business Days |
*This does not include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order is shipped containing your tracking information. If you have not received follow-up information within 5 days, please contact us.
My follow-up says "no information available at this time".
For some shipping companies, it takes 2-5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no tracking number information, please contact us.
Will my items be shipped in a package?
For logistical reasons, items in the same purchase will sometimes be shipped in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help.
RETURNS
Order Cancellation
All orders can be cancelled until shipped. If your order has been paid for and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packing and shipping process has begun, it can no longer be cancelled.
Refunds
Your satisfaction is our No. 1 priority. Therefore, you can request a refund or reshipment of ordered products if:
- If you do not receive the product within the guaranteed time (45 days excluding 2-5 day processing), you can request a refund or reshipment.
- If you received the wrong item, you can request a refund or reshipment.
- If you don't want the product you received, you can request a refund, but you must return the item at your own expense and the item must not have been used.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances beyond the control of Splint (e.g. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances beyond the control of
*You can submit refund requests within 15 days after the guaranteed delivery period expires (45 days). You can do this by sending a message to the Contact Us page
If a refund is approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you want to exchange your product, perhaps for a different size of clothing, you should contact us first and we will walk you through the steps.
Please do not send us your purchase unless we authorize you to do so.
Some reasons to buy from us:
We
do everything we can to make your shopping experience not only enjoyable, smooth and hassle-free, but also safe.
Enjoy
flexible international shipping services that currently operate in more than 200 countries worldwide.
FREE RETURNSWhat
is okay to change your mind! You can return your order for a full refund, we've got you covered with our full buyer protection.
New
products are available on a regular basis.
We don't
want you to choose between the best value and the best service. That's why we offer competitive prices.
EXCELLENT CUSTOMER SERVICE
The professional and knowledgeable support team is always ready to help you.
Check
the status of your order online. It's as easy as that!
This product is ideal for anyone passionate about hairstyling. It's a versatile tool offering seven different functions for your hair, making styling quick and effortless. The durability and ease of use are top-notch, and considering its range of features, the price is absolutely justified.
This is an excellent product, providing everything necessary for adding volume, straightening, blow-drying, or curling your hair. It heats up swiftly, and all the tools included are highly effective. I don't see the need for any other styling tools now.
This is a must-have! I've recommended it to every woman I know in Texas looking for volume and quick styling. It's a time-saver for those with thick hair, drying and styling in just 10 minutes. The attachments, including a great plain dryer, have made my life and my kids' hair routine so much easier.
This blow dryer is my new favorite! It dries hair incredibly fast, even for someone with long, thick hair like mine. The attachments are fascinating, especially one that creates waves. The various speed and temperature settings are also a great feature.
As someone who's not keen on spending much on beauty products, I find this set very impressive. The attachments are easy to use, and the dryer is powerful with significant heat. It worked flawlessly for me, providing a lot of power and heat.
I'd give this 10 stars if I could! It's affordable yet performs as well as more expensive brands. It dries my hair nicely, leaving it silky and shiny without overheating. The material is durable, and I'm extremely satisfied with its quality.
This is the most advanced hair tool set I've ever owned. Its 5-in-1 system is very versatile. I mostly use it for quick drying and styling, but the curling wands are great for extra flair. The long handle on the dryer takes some getting used to.
The design is comfortable and efficient, especially for fine, thin hair like mine. It dries my hair smoothly and gives it a shine. The different styling tools are a bonus, though not necessary for shorter hair. This would be a fantastic gift.
I'm thrilled with my 5-in-1 blow styling comb set. After a month, it's still performing wonderfully. The only minor issue is it heats up quickly, so I need to use gloves to switch the attachments, but that's a small inconvenience. Overall, it's fantastic.
I was initially doubtful about this product, but it's been a total game-changer! Since I started using this WECHIP, I've stopped curling and straightening my hair, and it feels much healthier. What a great and affordable find!
For my daughter's 14th birthday, I wanted a safe hair tool. I chose this over potentially damaging wands or straighteners, and it's been perfect. She finds it easy to use and loves it, with no harm to her hands or hair.
I love this dryer! It's lightweight, easy to use, and comes with multiple attachments. The design is stylish, and it's packaged beautifully, making it an excellent gift. It's a great value, no need to overspend on branded dryers.
The versatility of this dryer is fantastic. It's suitable for curling or straightening hair, changes heads easily, and has great drying power. It's a time-saver for my long hair.
I bought this as a treat for myself. The packaging is impressive, and the quality exceeds my expectations. It's effortless to create curls with it.
I bought this for my wife and daughter. It's very well made and easy to use. It's excellent as a hair dryer and for adding waves and volume. Highly recommended!
I'm thrilled with this hair dryer. The multiple attachments are so handy for creating various styles. My hair dries quicker and looks smoother than with a regular dryer. It's also easy to handle.
This all-in-one hair dryer is fantastic. It's lightweight and portable, with easy attachment swapping. Works wonderfully and is a worthwhile purchase.
This product is precisely what I needed. It handles my short, wavy hair beautifully, allowing me to dry and style it perfectly. It comes with handy accessories. Definitely a great buy for the price!
This hair dryer brush is so useful for me and my family. It's versatile, portable, and an excellent choice for a budget-friendly and convenient gift.
This product is perfect for my daughter's long, semi-natural curly hair. It's quiet, easy to use, and definitely worth the investment.
The product works well overall. Occasionally, the lock button pops, causing the attachment to detach during use, which might be due to my thick hair.
This is the best hair appliance I've ever bought. Of all the attachments, I frequently use the round brush for my bob, and it's fantastic. I regret not getting this sooner!
I adore this dryer! It's simplified styling my long, frizzy hair, leaving it smooth and soft. The various attachments cater to different looks, and I've enjoyed experimenting with them.
My hair is naturally curly, and while it doesn't straighten completely, it does a decent job. The roots stay a bit wavy but a quick flat iron touch-up fixes that. I'm eager to try the diffuser for my curly days.
I was hesitant at first, but this product is definitely worth it. Although it's not the most powerful, it's a fantastic, more affordable alternative to pricier brands.
I absolutely love this product! It's efficient and the company offers excellent support, quickly responding to even the most unusual requests.
I'm so pleased with this product! All the accessories are fantastic and user-friendly. I've only had it for a few days, but so far, it's excellent. If anything changes, I'll provide an update.
I love how versatile this styler is, saving space while offering various styling methods. The blow-dry brush tool especially adds great volume.
The dryer works fast and effectively. The attachments are great and reduce styling time. It's ideal for shoulder-length hair, despite some limitations due to the cord length.
This tool has revolutionized my daily hair routine. It dries quickly and styles easily, offering a range of functions like curling and straightening. It's like having a professional salon at home.
The design and concept are similar to commercial automatic curling irons, but the price is unbeatable. The curls are beautiful, and the lightweight handle makes it easier to handle.
This set is fantastic. The large brush is perfect for my long hair, leaving it smooth and shiny. The attachments are simple to switch, and the brushes glide smoothly through my hair without tangling.
My 9-year-old daughter and I find this brush excellent for styling her long, loosely curled hair. It heats adequately and seems gentler than my older model, making it suitable for her hair.
The durability and quality of this Hair Comb are impressive. The "self Curlers" effectively curl the hair, and overall, I'm thoroughly satisfied with this product.
This set includes all the hair equipment you'll ever need, and it's the best of its kind.
I appreciate the inclusion of a diffuser and the quality of the brush attachments for blow-drying. They're very useful.
I am impressed by this styling tool. It's incredibly user-friendly and of excellent quality.
I've enjoyed using this dryer. It's especially effective for long hair and has significantly sped up my hair routine.
This device works well, though I wish it had slightly more power. It's suitable for most people and dries my children's hair efficiently.
Switching between brushes and irons is easy, and the set heats quickly. It's comfortable and powerful, and all parts are well-made.
Simple to use and leaves my hair feeling silky smooth.
This hair tool set is precisely what I was looking for. It heats quickly, is easy to use, and creates lasting curls. I highly recommend it!
This dryer works perfectly for drying my wigs. It's powerful and allowed me to style multiple wigs effortlessly.
This brush heats up quickly, is comfortable to hold, and seems to be of good quality. I recommend it!
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This dryer seems great, but I haven't used it as it didn't come with attachments small enough for my hair.
It dries my hair quickly, and I like how the additional tools help style my hair.
They work excellently. I have nothing negative to say.
I appreciate the variety of tools for different hairstyles and its lightweight, easy-to-use design.
The drying power is impressive, and my hair feels great after using these styling tools.
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I bought it for my teenagers, and they love it. It's easy to use and very efficient.